Thursday, 19 September 2013

Sluggish mouse when publishing RDP over Citrix Xenapp

I have had users complaining about sluggish mouse behavior and delays when clicking on sessions where RDP which has been published over Citrix XenApp. These are contractors who we publish the Mstsc.exe client  to them so they can work on our internal servers.

After a bit of hunting around it turns out it was the mouse "Aero" and shadowing features that had been the culprit. So to solve..... head to your mouse settings in control panel, choose a Scheme that is not Aero and also deselect the "Enable pointer shadow" option

Do this on both the client and on the server/vdi that you are making the RDP connection to.

I hope I've saved you some time and pain! Let me know in the comments below.

1 comment:

  1. Nice one! really improves the mouse responsiveness after disabling the "shadow"! thanks a lot!